Refund Policy

1. Visa Services

• Visa application fees are non-refundable once the application is submitted.

• If the visa is rejected by the embassy, no refund will be provided.

• Refunds are not applicable in case of customer errors, such as incorrect details or missing documents.

2. Holiday Packages & Flights

• Refunds for holiday packages depend on the terms of hotels, airlines, and service providers.

• Some flights and hotel bookings may be non-refundable or subject to cancellation fees.

• Customers must review cancellation terms before confirming their bookings.

• Refunds, if applicable, will be processed based on the refund policies of third-party service providers.

3. Refund Process

• Eligible refunds will be processed within 7-14 business days after cancellation confirmation.

• Refunds will be credited to the original payment method.

• Customers must submit refund requests in writing via email with relevant booking details.